Shipping Policy
Normal processing times range 1-5 business days.
During holidays and sales events, processing times may take up to but not limited to 10 business days.
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Owyhee Vapes LLC does not guarantee shipping or transit times, shipping fees are non-refundable.
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Please review your shipping address carefully when placing an order. Please make sure you add unit or apartment numbers where applicable. Errors in shipping addresses will cause delays in transit times or cause orders to be returned to sender.
We will not reship any order until it is returned to us by the courier and the customer has paid for the cost to reship the order.
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If your order is delivered to the shipping address verified on your order and you haven't received it for any reason, you must contact the carrier it was shipped with to have them locate the package. We are not held liable for any package(s) that have been shipped to a verified shipping address that you confirmed on your order. Once a package has left our facility, we have no control over your package.
We are not responsibly for delayed, lost or stolen items after they have been dropped off with any carrier.
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We will NOT ship to PO Boxes.
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